Feeling Heard (or Unheard) at Work: Perception vs. Reality

Part II: Research on Good Listening: Perception vs. Reality

What Does “Good Listening” Mean?

Good listening is vital for success in the business world (and in life). Good listening fosters empathy, trust, and mutual understanding, which are critical for psychological safety, innovation, and collaboration. It helps build stronger relationships and supports open communication. It fuels a growth mindset and shared l…